Derbyshire Mental Health Helpline

The Derbyshire Mental Health Helpline provides free, confidential support at any time of the day or night for people experiencing a mental health crisis.

The service is available 24 hours a day, seven days a week, to anyone who lives in Derbyshire or is visiting the area. Our team provides emotional support, practical guidance and help accessing other forms of Derbyshire mental health support.

To contact the helpline, call 111 and choose the mental health option.

We support anyone who is living in Derbyshire or visiting the area and needs help during a mental health crisis.

You may choose to contact the helpline if you:

• Feel overwhelmed or unable to cope
• Need someone to talk to about your mental health
• Are experiencing a mental health crisis
• Need advice about available services
• Are looking for Derbyshire mental health support
• Are unsure which service to contact

The helpline is available to people across Derbyshire. Anyone searching for a Derbyshire-based mental health helpline can access support by calling NHS 111 and choosing the mental health option.

To speak to the Derbyshire Mental Health Helpline, call 111 and select the mental health option.

The service is free and available 24 hours a day, seven days a week.

When you call, you can explain what is happening and how you’re feeling. The helpline team will listen, offer support and help you identify a suitable next step.

You don’t need to know which type of Derbyshire mental health support you need before calling. The team can help you understand the options available.

Support for Deaf or Hard of Hearing

If you are deaf or hard of hearing, you can contact the helpline through SignVideo.

To use this service:

1. Call 111 using the SignVideo app or SignVideo website.
2. You will be connected via video link to a BSL interpreter.
3. Tell the interpreter the name of the nearest town or city you are calling from.
4. The interpreter will ask you if you need a physical health service or a crisis mental health service.
5. If you choose ‘crisis mental health service’, the interpreter will contact the helpline team and relay information in BSL.

In Derbyshire, there are lots of services available to help people who feel overwhelmed and unable to cope. Learn more on the Derbyshire Healthcare NHS Foundation Trust website.

Not in Derbyshire? Remember there is support for your mental health wherever you live. Find your local 24/7 urgent helpline by clicking on the button below.