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P3 Charity and Cambridge Online are working together to help older people across Cambridgeshire feel more confident, connected and safe when using digital technology.
Together, we have launched a new Digital Skills Programme for people aged 65 and over, designed to build confidence with tablets and everyday online services through friendly, practical and accessible support.
Delivered through our Older People’s Visiting Support Service, the programme will take place in Wisbech, with six weekly sessions beginning on Wednesday 23 September.
The programme is ideal for older people who would like to feel more confident using technology, whether they are completely new to digital devices or would simply benefit from some extra support navigating everyday online services.
Hannah Green, Contracts and Performance Manager at P3 Charity in the East of England, said: “Digital inclusion is increasingly important, particularly for older adults, as more services and platforms continue to move online and reduce face-to-face interactions. Our aim is to ensure that no one is left behind in this digital transition by helping older adults build the skills and confidence they need to navigate the online world safely and independently.
“By improving digital literacy, we can help people stay connected with family, friends and their communities, access essential services and support, and feel more confident in an increasingly digital society.”
Over six weeks, participants will develop a range of practical digital skills, including getting started with a tablet, connecting to Wi-Fi, communicating through messages and video calls, shopping safely online and using online banking. Sessions will also cover online safety, including recognising scams, creating secure passwords and accessing digital health services such as the NHS App.
Each session will be delivered in a small group of around 10 participants, allowing plenty of time for questions, practice and individual support. Friendly trainers and support staff will be on hand throughout, and participants will receive printed step-by-step guides in accessible formats.
To help people continue practising outside of the sessions, participants will also be able to borrow a tablet for up to 12 weeks. There is no need to own or bring a device to take part.
Dr Chris Bushby from Cambridge Online said: “Digital skills are no longer a luxury; they are an essential part of everyday life. From keeping in touch with family and friends to accessing healthcare, banking and local services, technology can help people remain connected and independent.
“We are delighted to be working in partnership with P3 Charity to provide practical, supportive learning opportunities for older people across Cambridgeshire. Our approach focuses on building confidence at an individual pace, helping participants develop the skills they need to use digital technology safely, confidently and with greater independence.
“By removing barriers to digital access and learning, we can help ensure that older people are able to benefit fully from the opportunities the online world can offer.”
The programme has been developed in response to the growing role technology plays in everyday life. As more services, information and opportunities move online, having the confidence and skills to use technology safely can help people stay connected, access support and maintain their independence.
According to Age UK, around 2.4 million older people have limited internet use, meaning they go online less than once a month or not at all. The charity has also found that one in three people aged over 60 say life has become harder over the past five years because more services have moved online.
Alongside developing new digital skills, participants will have the opportunity to meet others, ask questions and learn in a supportive and welcoming environment.
The Digital Skills Programme forms part of our wider Older People’s Visiting Support Service, which supports older people across Cambridgeshire to maintain their independence, social connections and wellbeing.
For more information about our Older People’s Visiting Support Service, click the button below.
