We use CCTV in some of our locations, both inside and outside buildings, to help keep people, buildings and belongings safe.
CCTV is used in a way that is proportionate and respectful of privacy. It is not used to monitor day-to-day activity but may be reviewed if an incident occurs.
Clear signs are displayed where CCTV is in operation.
CCTV systems record video footage of people in and around our premises.
We do not record audio.
We use CCTV to:
Footage is only accessed when necessary, for example:
Access to footage is restricted to authorised staff, such as service managers responsible for the site.
We may share CCTV footage where necessary, including with:
We will only share footage where there is a valid, legal reason to do so.
CCTV footage is usually kept for a limited period (typically around 30 days) and is then automatically deleted.
Footage may be kept longer where it is required as part of an investigation.
You have the right to request access to CCTV footage that includes you.
If you would like to make a request, please contact us using the details in our General Privacy Notice. We may need additional information to help us locate the relevant footage.