Emily’s Story.

After years of hoarding, Emily is rebuilding her life in her decluttered home.

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Cluttered: Regaining Control

Allowing people into her home has marked a huge milestone for Emily*. Aged 65, Emily has allowed contractors into her home to fix some urgent repairs, something she has been putting off for years.  

Struggling with her mobility, Emily was referred to P3 after injuring her shoulder and arm after falling over at home, due to the clutter. From this moment on, Emily knew she needed help to clear her house of all the unwanted belongings.

On meeting Emily for the first time, P3 colleagues soon recognised behaviours consistent with a hoarding disorder – and asked Emily if they could help her make the first step, which was entering her home to assess the situation.

Every room was very cluttered, as well as disorganised and unclean – something which was worsened by the coating of dead skin cells on the surfaces due to the nature of her son’s condition.

Both sleeping in the lounge due to the upstairs beds being unreachable, P3 colleagues knew they’d have to act. Building a strong relationship with her local P3 in Buckinghamshire, Emily was able to discuss her physical and mental ill-health as well as her hoarding issues – meaning she could make long term progress by focusing on the root causes of her hoarding.  

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With P3 support, Emily’s home was decluttered of:

89 bags of refuse

have been removed and disposed of.

8 bags of clothing

have been recycled or donated to charity.

11 bags of books, magazines, toys, DVDs and CDs

have been donated to charity.

17 bags of general household items

kitchenware and electrical equipment have been recycled or disposed of.

8 large pieces of furniture

have been removed from the property.

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All the waste and clutter were removed from Emily’s son’s room (taking the room from 8 to 1 on the clutter rating scale), and today: The room is redecorated, and a new carpet has been fitted. Two unusable mattresses were removed and replaced with a single bed and new mattress. Storage was provided with a new wardrobe.

Dramatically changing the family’s lives for the better, the new living conditions of their home environment has improved their day-to-day wellbeing. Today, Emily is receiving help from PIP and her son is receiving Universal Credit support, equipping them to support themselves financially.

Most importantly, Emily is working closely with her GP to improve her mental health and therefore support her and her son’s long-term wellbeing. Right now, she is focusing on enjoying her home and putting some much-needed care back into the home that she once fell in love with.

P3 are great, you really understand the problem we have. You haven’t just helped with hoarding; you have done so much more.

Emily was supported by P3 Buckinghamshire Hoarding Support Service. If you or someone you know could benefit from our services, click on the button below to find your nearest P3 Charity service.

*Please note names have been changed and stock images used to protect anonymity

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