Role Title: Volunteer Administrator
Location: Halton, Runcorn, Cheshire
Time Commitment: 10 hours per week, flexible
Role Overview:
We’re looking for a passionate, dedicated and enthusiastic volunteer to join us as a Volunteer Administrator at our centre in Halton, Cheshire.
As a Volunteer Administrator, you will support the team at our temporary accommodation service for families facing homelessness, assisting with a variety of administrative tasks. Your support will play an important part in ensuring the service runs smoothly and that staff have the capacity to provide high-quality care to residents. This is a great opportunity to gain hands-on experience in office administration while making a meaningful contribution to your community.
Key Responsibilities:
- Answer telephone calls and accurately record messages.
- Input data onto relevant systems and support with general record-keeping.
- Assist in processing referrals using both digital and manual systems.
- Call or text clients to remind them of scheduled appointments or group sessions.
- Support the preparation of documents and materials for sessions, such as photocopies, filing and minute-taking.
- Work collaboratively with the team to deliver high-quality support.
- Handle personal data sensitively, respecting confidentiality and data protection guidelines.
What We’re Looking For:
- Friendly, patient and approachable.
- Good communications and interpersonal skills.
- Reliable, punctual and able to work as part of a team.
- Non-judgemental and committed to supporting others.
- An interest in office work and administration.
- Organised, detail-oriented and able to manage multiple tasks.
- Respect for professional boundaries, confidentiality and equality.
- Willingness to learn and adapt to the needs of the service.
- No prior admin experience required: just a positive attitude and willingness to learn.
- A shared commitment to promoting the wellbeing of children, young people and vulnerable adults.
What We Offer:
- Training and Development: Opportunities to build skills and knowledge, including a full induction and training on safeguarding and professional boundaries.
- Supportive Team: Work alongside a passionate and motivated team with a dedicated line manager and ongoing support from our Volunteering Department, including access to regular check-ins and optional peer support sessions.
- Experience and Networking: Gain valuable experience and connections.
- Potential Opportunities: Pathways for future roles or employment within P3.
- Expenses: Reimbursement of reasonable travel or activity expenses.
Have questions about the role? Contact our Volunteering Department: Volunteers@p3charity.org
